SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of LopLap (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://loplap.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Enhance night vision
P2P remote access
automatic tracking
When we receive your order, we will send your package within 24 hours. Don’t worry
I just received the package, it arrived well packed. I still don't use it but the package arrived fast. When I install it I will make a new review
Easy to install. Has an ultra hd option. At the beginning it didn’t not recognize the as card but after a few minutes it worked. Totally recommend. It arrived a little dirty i thought it was used but no. I will purchase another one.
The quality of the film is good and it is well operated remotely.
good.
That yes worked for real.
Great
Nicely👍👏A package that beautiful camera spotlight
Very well arrived my product and well cared for and arrived early⏱️😃I recommend this App salutes🇳🇱🇲🇽😎
Excellent Product in quality/price ratio. Unbeatable the cost to give you security at home.
When I first linked with the application, it's okay to connect it right away.
I arrived very quickly even need to be proven
They just received them, they arrived in good condition, they came very well packaged. Not yet installed them to see how they work. Then I send a review of that.
I haven't been able to match it yet
Indoor surveillance camera, wi---3mp, E27 light-up, 4x digital zoom well received...
I love arrived super fast images and excellent audio lack to try at night thanks to the seller☺️
If I arrive as is in a timely manner👌
Received order with in 9days.well safety packing.Thank you for the fast shipping.not tested yet.
The order was received in very good condition, the delivery was before time the truth very well thank you for the seller, Aliexpress and choice, in addition I recommend the product, it was delivered in Mexico Veracruz.
Very well packed. A camera has difficulty pairing. Expected a better picture because it was 3 megapixel.
Received in good condition and with a relatively fast delivery time. I will install it in the following weeks
I liked it a lot, we have been using it for a month and a half and it works excellent It has very good audio and image, highly recommended👍🏻
I have tried it and it has surprised me favorably. Quick configuration with the app and very very good image
Quite well you can move your place without problem, the quality of the image is decent during the day at night cost more
I take a while
recomendable
Good Image good product, the only paste is at night you don't see anything or I don't know how to put it in night mode
I arrived in record time and very well packed, price quality well👍
Works well, I expected more image quality but not bad
Perfect, they arrived in very good condition and with excellent care, I recommend them are worth it and more for the price❤️
Ecxelent quality as in the image I recommend it to the 100
My first order by ali express Very good!!!!!!!
Wonderful camera well packaging extraordinary protection arrived before time estimated I recommend the seller
It looks very good product came very well packed arrived very quickly I recommend the seller
Ready the package arrived before well protected, I liked now I will install and tell you how it works.
I arrived very fast, it looks good quality, I will try it.
Tsikava camera, for my super, ALE not a strong place for 2 annexes.
I hate using it. I want it to be cheaper. It's hard to do it now.
Excellent service arrived before your delivery
Despite the delay by the Post Office, the product arrived. Unfortunately, I had to wait a lot, but even with this unforeseen event, the package arrived in a good state of conservation. I haven't tested yet, more came all the kits ordered. Recommend the seller.
Great, it's working cool
Works well, the image quality is not so sharp, but it brings light and night vision, plus audio input and output that are decent.
Arrived a little late but arrived now and I only test and take advantage of if really good as the description and I can vote wait to say the result
It is well protected and needs to check its operation
Excellent product!
Very satisfied with the product, good packaging, arrived within the estimated time, easier to connect with Android than with ios
It is good on the day, but the light and the infrared s not activate.
I bought the 2 cameras, soquet and it is, both work very well, and it is soquet, I feel that it has even more image quality than the other, in addition to the very fast delivery
extremely fast delivery
They look good not and take photos yet and not installed
Hello I received the article .. on time, no time to install it .. so no comment🤷
thanks for taking my order, its nice doing business with YOU
Very well packed, product according to the seller's review, all working excellently and arrived early, expect to buy more very soon. I had not uploaded a review why I was waiting to install them but I was very satisfied 5 stars
Arrived early and well packed, I only give one advice for those who deliver the merchandise in local delivery, is to set a fixed delivery time, which sometimes they deliver at 9 pm
It arrived very well packed and without any defect, I still do not connect it but it looks very good quality. I will Upload additional comments on its operation. Arrived very very quickly.
Good product, well protected in its packaging. Recommended.
Order delivered!!! Works excellent!!!🙂
Delivery: With original due date was 4 April but arrived at 14 March... Thumbs up ! Quality: It's not extremely smooth operations with quick speed (I reckon it's depending on your network or type of 2.4G or 5G) Connectivity: The manual for setting up was not great nor easy to follow, it took for me to complete for around more than 1 hours. Other than these, I am happy to recommend this product.
Arrived faster than expected, in a week. All very well, very well packaged. The product works excellent. Undoubtedly highly recommended
Very good article
It took 8 days to get here to Mexico, a good product. I bought the four cameras for 170 each camera in a package, I bought the 4 a total of 672 Mexican pesos. I recommend the cameras do turn on the lights LED in the dark have alarm tracking good performance Good price simple durable plastic materials only indoor not outdoor rain if I recommend you buy the cameras here from aliexpress
Arrived on time, good packing, just try
Excellent price and quality, arrived on time and exceeded my expectations. It brings alert function with audio , video and photos all in one device.
The cameras came shvidko, I recommend it.
Perfect packaging, fast and excellent shipping and tracking. Optimal quality camera. I hope to test it to issue a second comment.
Everything arrived very soon well better than I expected highly recommended
Well for the price it has.
Good product, works quite well, arrived very quickly and very well protected, the supplier recommended.
I'm charming the camera arrived very quickly, I really recommend them.
Arrived very well packed looks good quality just need to try it😅
Very good camera, good image, very intuitive application, arrived in just 6 days in chili, impeccable quality price ratio, arrived very well protected 10 out of 10, very recommended.
Excellent, the camera arrived in excellent condition, very well packaged and works very well
Excellent handling and good image quality
Are OK for the price arrived in exact time
The camera arrived well, it is equal to the photography, it looks good quality yet not the connected eh so I don't know how it works
First of all thanks to the seller. Thanks also to AliExpress. The package arrived safely. The item was packed in a protective large Air bubble cover as I requested from the seller. It took me 10 days to come. Very nice delivery method!!!! It was a great pleasure.... I kindly invite the seller to use the same mode of transport as the delivery of the goods is very fast. I haven't tested it... I think it's good. Again I will give a long feedback. I recommend the seller. I will definitely buy again. Thanks again to the seller.!!!
The quality of the recordings is not bad but also not good, the field of view covers 3-4 meters, if you want it to position it in a high place it is a good option but for home it falls short because the video does not cover more distance, It has motion detection but if you pass a bird if you move a sheet etc. It moves constantly I recommend leaving it fixed, you have to listen to the live voices and you can speak to respond through the speaker, for the price is fine but if I recommend another camera with the field of vision more extensive and better quality.
My orders arrived earlier than expected. Everything well packed. I loved it.💗
The product arrived before the suggested time, very good protected, with all the accessories shown in the photo as advertised at the sale. I hope it works at 100.
Good option
They arrived well now to install
took bit to fig out how set up
Works well and arrived on time
The product has arrived hit, the customer service very friendly, whether the solution they give me is agreed with the service.
Came super super fast... Very good image quality .. Everything works excellent, price ratio quality very very good... Very happy with the camera, the seller cares very well about packing your products .. Arrived super safe in your package.
Works good, image / video are ok. Friendly app. fast shipping time. recommend it
bonito
It looks quality, it is necessary to prove that such works. Thank you for fast shipping sr. Seller
The box is Tsila, unstrung, mustache is packed. She did not yaw, ale yakist-tsyna Duye vashtova🤗😜Seller recommend. The goods are a little more, the number of applications is an hour. Dear Seller!
It looks good to try it
Arrived super fast before the indicated date, very high quality product, original 100%, perfect packaging, store totally recommended.
Very good quality camera, relatively fast delivery. Reliable seller, recommend.
Very good the image the night is not so clear in a dark environment, but nothing that harms because it lights up LEDs, super recommend.
Fast, reliable seller. I can only recommend.
Send very quickly and very well packed, Very good quality
Quality nice
Very good quality for your price
The camera is timid. Tied up to the dodatka. I will write a handset vidguk.
The image looks very good, supports 64g if you record and save, the sound is very good, the sensor works however it captures the movement of the trees and stays there recording: (I have to deactivate the movement so that only focus one place is not so much problem for me since the camera covers the entire area that interests me without having to be moving, The only but what I put is that when I enter the app it says disconnected and it takes a long time to reconnect the app with the camera for the price it works quite well
It is in use after installing living room lighting and replacement when going out and traveling for a long time. The picture quality is also good and satisfactory. The cost is good, but the Korean manual is a pity.
They arrived very quickly just need to test the cameras and I will leave new comments
Good camera for its price. The fast shipping before the estimated time. Excellent packaging the goods arrived intact.
Arrived and Works as described, however I was unable to find rtsp or ONVIF ports or activate them on this model . Seller DID NOT promise rstp or ONVIF would be available, so that is not sellers fault. However, if you expect this functionality, this is not he camera for you.
The camera came to finish it soon. Packed good. Ale did not play more than 10 hvilin. Not to turn on.
They arrived very quickly they are very well protected and they are as described in the technical data sheet I still do not install them but they look very good
All excellent as is the publication, definition great audio and embassy
as described, shipped fast , packed well, A++++
I loved it I arrived early and it has excellent resolution me facino
Great video camera, high resolution, very fast delivery, arrived earlier than expected. Only downside, INSTRUCTIONS ONLY CHINESE.
^ ^ The price ratio is good. When I call the socket, the power is just out... Just purchased it for observation of the store entrance during the day. The detection is too good to detect. ~ Isn't the sensor too good?
The product is good material and the app works 100%
Excellent cameras
1MP picture Cameras, the cloud only in the paid version, the cards more than 64 GB does not see, but otherwise everything works.
Pending to be verified if it works or not.
Excelente
As described. Arrived better packed than other delicate items, that means that they took pains to improve
They arrived well
I love the quality of the image
good description and good product. Thanks.
Excellent products, I have tested and set them up. Thanks.
it cool it follows you