SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of LopLap (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://loplap.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Wow! It came so fast . Itâs worth the money!
Im loving my watch it's the forest watch I could get to work on my android phone and instructions are very simple.
I have not received anything from the product should contact the customer for that the number of tlfn is left
don't work to well only some things work on it. more like a fit bit
it is an awesome watch. charging. can't wait to use it.
ok thanks
unable to set time. overall it's a nice watch
bueno
bien
love itttt
think u love it
Very cute, they look resistant and durable. I still don't use it is taking on. I recommend it
ok.
The delivery of the article was 1 week before the estimated
scratched in 1 wk..but works better then the others I got .I recommend
Resibi satisfied and exelent State fast delivery
second time getting it , I love it . bought this one for somebody.
love my watch
doesn't stay connected to my phone and is pretty much only useful to keep the time. can't answer calls or texts on it either.
IAm so happy with my watch if you are thinking about getting this watch you will be very happy
Delivery ahead of time, all well packed, I love this app
Ok
works great!
Good product
I was delighted, it does not turn me on but I will think that it is downloaded but very beautiful
I bought it in the anniversary week for $0.49 and it works perfect for me, it looks very good quality, the screen resolution is acceptable but not very good, it helps me a lot for when I exercise and to control the music that I play from my cell phone when I'm away
Itâs kind slow but itâs okay
Watch is pretty, but it came with the screen decentralized (it looks like it's crooked).
10/10
It's very nice, but the connection is too difficult
happy fast delivery as was advertised
I haven't set the watch up yet but will update the review once I do to provide additional feedback on the reliability and how this item functions.
I arrived perfect, the application is very good and they are very serious in delivering the pequets, thank you very much God bless you always
Great smartwatch. Easy to connect with your phone and has great features. I love it
I love it
Came on time as they said
Well as expected. I would have liked the instructions to come in Spanish, or locate them on a web page. But hey they are in English.
Didn't expect it to work, but it did.
Is funny how it works not aure how to use or how accurate it is
A bit of a struggle to get it setup and connected but it got done. I don't like that the time is only in military time but other than that. seems like an okay product. we'll see since I just got it.
Packaged well. Came in a timely manner. Everything seems to work well.
It's very good I really recommend it
My order arrived, and before time. At the moment everything looks good, the connection with the cell phone has yet to be configured.
looks good. haven't tried it out yet but I will soon as it's charged
I like it very much, I recommend it
Is very good, although I do not stay on my wrist of my hand the bracelet and it cannot be adjusted to my wrist of my hand because the bracelet is very hard but it has a spare one that if it fits me because it can adjust, although I liked the one that is not spare more jsjs But I am surprised that the battery lasts too long I have used it up to two days or three that is still not finished Although sometimes it is difficult for me to connect it to the Bluetooth of my cell phone, I hope it lasts a long time.
Frankly very beautiful, I took a little time to connect it to my mobile because it was hard to find the device but it's okay. I found some at the end! It is too beautiful compared to the price. Delivery in 7 days. The box was a bit damaged but the product is fine! Top!
âŠâŠâŠâŠâŠâŠâŠâŠâŠâŠâŠâŠâŠâŠâŠâŠ,âŠ,.
I received my watch thank you so so much. I has a lot of good features. Again, Thank you very much
I practice a little difficult to understand but it works
Arrived in time, works perfectly for calls and that's what I wanted. Tracking did not update consistently so I didn't know it arrived until it was at my door. Would have liked better tracking.
Looks good meets the description
Good quality and very nice resistible material
I love this watch itâs like a Apple Watch it connected to my iPhone 7 this is so coolđđ
Highly Recommended. Great Seller. Its my 3rd Order
great find for the price â itâs so similar to an apple watch! you can listen to music, answer calls and keep track of your steps. awesome product!
I love it
I can't believe how nice you made this possible
It's just as it's described, very good
Recommended. Easy synchronization with my Xiaomi. All functionality as explained by the description
Very well arrival fast and easy to use
Works very well but it will not call
Got this bad boy 4 work , I can see my text and see whoâs calling but I donât know how to answer or text back or work the camera itâs only been a day since Iâve got it but it kept charge for a hot minute (all day) so Iâm happy with that
it's okayif that's what you want
Excellent all good
It was slow shipping but works great with iPhones and android
I really thought I would be scammed but not at last if the order arrived thank you very muchđ«
so far so good. haven't used yet but it's feels like great quality, especially the non silicone wristband
I really liked the product and it works very well I give it five stars
Nice watch. Lots of options and what's nice is that you can also call with it
My order has been well received.
great product. works amazingly with my iphone.
I ordered a smart watch and a charger had not received either one but I received my other order today my remote and some puma sweat pants and they was not the right size but I will keep them.for my son but haven't received my watch and charger thank you
the watch battery lasted 1 day,thought I did'nt charged enough, but was doing the same thing numerous times. I even turn off all notifications and still the same,have to charge everyday. A piece of garbage.
the battery lasts for about 24 hours and takes an hour or two to charge and very good quality
I ordered this watch because I loved the style of it. But it's useless. It don't stay charged and it don't stay set. The date and time has to be consistently set. It about drove me nuts, till I finally just threw it in a drawer and went back to my old watch.
I cannot value a product that I did not receive xq I did not know where it was lost I appreciate that they immediately reimbursed me my money
Excellent and effective
Great product and the watch came earlier than expected! Thank you so much!
I am very happy with my order really if just in time, thank you
The clock arrived in good physical condition but it does not work does nothingđSo answered that I was waiting for my watch, I hope you will help me solve this problem my daughter's works perfect but mine did nothing
The watch isnât bad for just checking the time but it is a bit laggy but itâs cute.
My Daughter lives this Watch!! Works really well with her IPhone
Itâs worth 99 cents lol
Very good came to me before the date
Love the color,Works perfectly!!!
Mesh band unusable because band was damaged upon arrival. There was something wrong with the pins
Very good service I charm
Worthless! Band breaks off, cannot be properly attached. After 2 minutes broken and no more to make.
Arrived very fast, the watch is quality and loved
Arrived earlier in very good condition
It is perfect for the price, apparently it works and has siri, connect it to my iPhone 13 pro max and it worksđ€ The audio is heard well, you listen to the music and the calls, it has more options that are for daily use for us, I asked for two, one for my husband and the other for me, I arrived 8 days before the delivery date, good serviceđ In the photos you can see some wallpapers, 3 different styles or themes, what is the whole menu and has options to change the language has several languages including Spanish and English and several more, the time and date are adjusted...
Thank you I receive my watch
ok it's not what I expected at all it's almost things for fitness type stuff and most of the functions does not work it connects easily at least but it's still good
Arrived before expected delivert date, i'm impressed with the buy and highly recommend the seller and product though i'm yet to charge the device as instructed to see how well it works, for now im really impressed.
Got a lot of cool points from my daughter with this purchase. VERYYYY PLEASED. GREAT quality.
This watch is ok... it runs my BP at request and it looks just like the photo! Just wish I could upgrade graphics or backgrounds... All in all I'm satisfied!
Pay attention to the clock is not with a combinbones but connects to an existing phone and only forms its cantilever.
I really liked the article the only bad thing was the delay lasted two months for delivery but everything else was fine
I am very happy with the purchase congratulations Just a comment step I work with the payment with prepaid cards I do not know that very good greetings the entranceđ„
The measured blood pressure value has discrepancy in relation to the actual value. The app does not accept the postal code value. Battery lasts 2 days
Cheap look like the real deal just charge before bc it will be dead when u get it
Arrived quickly but the configuration is very complicated
Well packaging works well arrived before the delivery date I recommend the watch and supplier
i love the product , I 100% thought I was getting scammed but it is a pain to set up my apps don't seem to want to move or open and my box came damaged honestly hearing all of this you'd think three stars is being generous
Great gadget for the price. Speaker quality is not as great as I hoped for and you canât text from the watch itself. Also, donât like that the time is stuck on a 24 hour format I canât change it to a 12 hour format.
I love the truth works everything well
The order has been received and is being shipped and worked out, thank you for the product and is being used and provide a description while using it
The problem with the product is the poor almost no interaction with the cell phoneđ„șI was excited about the product and ended up disappointing
thank you
I received my order however it doesn't want to turn on. I've tried charging the watch and it still wouldn't work. I am very disappointed because I wanted to use this for school and have been anxiously waiting just for it not to work..
Itâs very cheap
I Love it SO Mucho đ
Seems all right.
Product this good
Good